Tenants Guide to Renting Property

If you are currently seeking a property to rent, check out our property listings page. If you have seen a property that you would like to view you can use the contact form on each of the individual property details pages to arrange a viewing or alternatively, you can give us a call. If you have a specific type of property in mind we can take details of your requirements and contact you should a suitable property become available. Once you have viewed a property and decided to proceed with the letting we will start the process of arranging the tenancy agreement, deposits, references etc...
 
 
The Tenancy Agreement
 
Once the terms have been agreed by both parties and satisfactory references received, the relevant documentation will need to be signed by you and the landlord.
 
 
Tenants Administration Fee
 
We ask that you pay this to cover the administration costs of preparing the tenancy documentation and costs of credit reference checks. The fee is usually submitted at the time of application. Should the application fail, or is withdrawn, the cost is non refundable.
 
 
Inventory & Schedule of Condition
 
Before the start of the tenancy, an inventory is prepared detailing the contents and condition of the property. You will be provided with a copy and so will the landlord.
 
 
Deposit & Rent
 
Prior to the commencing of the tenancy, we will require a deposit and the first rental payment, a month in advance. Your deposit will be held under the tenancy deposit protection scheme (DPS), which is a scheme accredited by the Government. Alternatively you may choose to take out Deposit Replacement Insurance.
 
 
When can I move in?
 
Once the tenancy has been signed and rents & deposits have cleared, the tenancy can proceed. You can now meet the agent at the property sign the inventory and collect the keys to your new home.
 
 
Can I have pets in my new home?
 
No pet is permitted in the property without prior written consent from the landlord
 
 
What if I find any faults or repairs that need addressing?
 
If you find any problems with the property you are renting, you should contact us immediately online via the maintenance request page or via telephone during office hours. Once we have been informed of any issues/faults we will instruct the landlord and await their instruction.
 
 
Can I decorate the property?
 
You must consult us prior to carrying out any changes to the property. We will contact the landlord and await his/her permission.
 
 
Do I have to pay for Council Tax & Utility Bills?
 
As a tenant you will be responsible for any utility bills like water, gas, electric as well as council tax, unless there is a special arrangement with the landlord of the property. You will also be responsible for a TV license at the property, if you watch TV without a license you risk being fined. Please check the tenancy agreement details.
 
 
Do I need insurance, as a tenant?
 
The landlord of the property is responsible for insuring the building and any furnishings that come with it. You will be responsible for insuring your own contents/personal possessions stored within the rented property.
 
 
Can I run a business from the property I rent?
 
No. You must use the property solely for residential purposes unless specifically agreed in advance, in writing.
 
 
As a tenant, what am I responsible for?
 
As a tenant, you are responsible for:
 
  • Prompt payment of the rent
  • Prompt payment of gas, telephone, electricity, council tax
  • Reporting any damages to the property or furnishings within the property as soon as possible
  • Taking general good care of the property
  • Respect the needs of your neighbours
 
If you require any further information, please don't hesitate to contact us for more details.

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